Privacy Policy
This privacy policy sets out how EXPOCALL LTD uses and protects your personal data when you use our website, www.expocall.ai, or engage with our AI-powered outbound calling and lead qualification services.
1. Important Information and Who We Are
EXPOCALL LTD is the controller and responsible for your personal data. We are a limited company registered in England (Company No. 17143632) with our registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
- Data Protection Officer (DPO): You can contact them at gdpr@expocall.ai or via post at our London office.
- Complaints: You have the right to complain to the Information Commissioner's Office (ICO) (www.ico.org.uk). We would appreciate the chance to deal with your concerns first.
2. The Personal Data We Collect
- Identity Data: First name, last name, and business title.
- Contact Data: Email addresses, telephone numbers, and business details related to exhibition presence.
- Technical Data: IP address, browser type, operating system, and interactions with our ROI Calculator.
- Usage Data: Information about how you use our site and services.
- Marketing & Communications Data: Your preferences in receiving marketing and a record of any contact via phone, email, or post.
3. How Your Data is Collected
- Direct Interactions: You provide Identity and Contact data by filling in forms on our site or by corresponding with us.
- Automated Technologies: We automatically collect Technical Data via cookies and server logs as you interact with our website.
- Third Parties: We may receive data from analytics providers (e.g., Google) or exhibition organizers.
4. How We Use Your Personal Data
| Purpose/Activity | Type of Data | Lawful Basis |
|---|---|---|
| Supplying AI outbound calling and lead qualification services. | Identity; Contact | Performance of a contract. |
| Exhibition follow-up — helping clients maximize ROI by contacting leads while the event context is fresh. | Identity; Contact; Business details | Necessary for our legitimate interests. |
| Maintaining suppression lists for TPS/CTPS compliance. | Contact | Necessary to comply with a legal obligation. |
| Analysing use of our site and ROI Calculator. | Technical; Usage | Necessary for our legitimate interests (to improve our offerings). |
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
6. Your Legal Rights
Under data protection laws you have rights including: the right to access your data, request correction, erasure, object to processing, and request restriction. To exercise any of these rights, contact us at privacy@expocall.ai.
7. Contact Us
For questions about this policy, contact our Data Protection Officer at gdpr@expocall.ai or write to us at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.